Uber faces a class action suit by customers who say they suffered emotional trauma and physical injuries while using its service, according to News24. Eleven people represented by Ulrich Roux Attorneys will approach the High Court in an effort to pursue a damages claim.

The class action comes on the back of criminal and civil suits involving people who were harmed, allegedly while using Uber.

Roux said initially eight people had come forward wanting to claim damages for incidents that took place while they were using the Uber service. He said that the team of lawyers was drafting an application to have the case certified as a class action. He said the team believed Uber had ‘vicarious liability’ in these incidents, as it advertised the service as safe and reliable to use.

The taxi service reportedly told News24 that it had undertaken to improve its verification process and safety features for riders and drivers.

‘Safety is a top priority for Uber, and has been since our launch in SA. We're committed to doing the right thing and take on our part of the responsibility to increase safety. ‘We constantly invest and innovate to raise the bar on safety,’ Uber said.

Full News24 report