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Consumer Protection Law

Would you like a qualified Lawyer to assist you with your Consumer Protection Law question today? The new Consumer Protection Act is going to have a huge impact on virtually every business in South Africa. Are you covered? Would you like a qualified Lawyer to assist you with your Consumer Protection Law question today?

Herbex loses long-running advertisement dispute

By Juta and Company (Pty) Ltd Published on Wednesday, 11 April 2018
Consumer Protection Law Media Law
Herbex has been found to be in violation of the advertising standards code for using unjustified testimonials claiming efficacy of its Attack the Fat product in an advertisement. The Advertising Standards Authority (ASA) ruled against the advertisement, and will instruct its members not to run it, reports GroundUp.

Credit applicants still need proof of income

Western Cape High Court Acting Judge Keith Engers’ ruling in Truworths Ltd and Others v Minister of Trade and Industry and Others means credit providers are no longer compelled to use payslips and bank statements as validation of income.

Christian complaints against halaal food investigated

By Juta and Company (Pty) Ltd Published on Wednesday, 04 April 2018
Consumer Protection Law
The Commission for the Promotion and Protection of the Rights of Cultural, Religious and Linguistic Communities has been flooded with letters from Christian consumers complaining that most food and beverages in their supermarkets are certified halaal, says a City Press report.

Ruling may open floodgate of lending

By Juta and Company (Pty) Ltd Published on Wednesday, 28 March 2018
Consumer Protection Law Litigation
The recent court ruling that consumers do not have to produce proof of income to access credit could open a floodgate of lending by creditors. A Business Day report says clothing, furniture, food retailers and other creditors are likely to bolster their credit divisions in a bid to secure clients.

NCR to appeal judgment on credit restrictions

By Juta and Company (Pty) Ltd Published on Friday, 23 March 2018
Consumer Protection Law Litigation
The National Credit Regulator (NCR) is seeking legal advice to appeal a recent judgment that set aside a major aspect of its affordability assessment regulations, which riled clothing retailers Mr Price, The Foschini Group and Truworths, says a Moneyweb report.

Time share industry report expected this month

By Juta and Company (Pty) Ltd Published on Tuesday, 13 March 2018
Consumer Protection Law
The report by the National Consumer Commission (NCC) on the time share industry could be completed before the end of the month, according to its spokesperson Trevor Hattingh.

Municipality accused of allowing ‘illegal masts’

MTN and the eThekwini Municipality have been accused of violating Durban by-laws following their joint venture to erect cellphone masts across the city. The Mercury reports the Durban Anti-Cell Mast Alliance claims that MTN has erected a total of 123 cellphone masts across the city without complying with the city’s spatial planning regulations.

Zulu King to sue MiWay over leaked sales pitch

By Juta and Company (Pty) Ltd Published on Monday, 05 March 2018
Consumer Protection Law Litigation
King Goodwill Zwelithini, who has rejected an apology by MiWay Insurance as ‘superficial, self-serving, disingenuous and having no real value’, is planning to sue the insurance company. A Sunday Tribune report notes the apology stemmed from a leaked telephonic conversation between Zwelithini and Miway sales agent Sthembiso Sithole, who offered the Zulu monarch low premiums on his car insurance, house and furniture.

Debt relief Bill could see R20bn written off

By Juta and Company (Pty) Ltd Published on Wednesday, 14 February 2018
Consumer Protection Law National Credit Act Law
The Treasury estimates the total debt that could fall under debt extinguishing provisions of the National Credit Amendment Bill proposed by Parliament’s Trade and Industry Committee could range from R13.2bn to R20.7bn, notes a Business Day report.

Zulu king considers legal action against insurance firm

By Juta and Company (Pty) Ltd Published on Monday, 12 February 2018
Consumer Protection Law
Parliament’s Justice Committee has backed Zulu King Goodwill Zwelithini who is considering lodging a complaint with the Information Regulator and taking legal action against MiWay over a leaked recorded conversation between a salesman and the king, which starts with the salesman addressing Zwelithini by his first name.

“Credit is an 'I love debt' score” - AVOID BY UNDERSTANDING THE NCA

By Esmeraldo and Associates Published on Thursday, 21 December 2017
Consumer Protection Law Litigation
With the economic drought and struggle hitting South Africa which is largely due to the consumer’s spending boom, which is to a large extent been a result of spending money by use of credit. Credit suppliers have perhaps overwhelmed consumers with proposals of laidback credit or as consumers one assumes that it is the best way to live a “relaxed” lifestyle.

CONSUMER PROTECTION ACT AT ITS BEST - GET WHAT YOU PAID FOR!

By Esmeraldo and Associates Published on Thursday, 21 December 2017
Consumer Protection Law Litigation
How frequently do Consumers hear the statement “It’s not our fault that you have this problem – it’s yours” or ever had a situation where you phone a call center and getting lost in an infinite circle of voicemail recordings or client assistant responders.

Banks class action set for High Court

With the Constitutional Court having refused to hear the R60bn class action suit launched against the major lending banks, the case is heading to the Gauteng High Court (Johannesburg) early in the new year. The class action suit was filed in the Constitutional Court in August by more than 225 applicants whose homes were repossessed and sold at sheriffs’ auctions for a fraction of their market value.

ConCourt decision fails to stop dodgy

Johannesburg attorney Gilad Cohen believes the Constitutional Court’s decision to dismiss an application to access the court by defaulting debtors who cannot meet their home loan payments does not help to alleviate unscrupulous behaviour by resellers, according to a Business Day report.

Class action planned against holiday clubs

Consumer protection lawyer Trudie Broekmann is planning a class action against holiday club companies to demand that they refund their clients, notes a Moneyweb report. Broekmann says that she has been studying contracts of points-based time-share schemes, and believes they are not enforceable.

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