Consumer Commission identifies 40 untraceable suppliers
The National Consumer Commission has warned South Africans to be cautious after it identified 40 suppliers it can no longer trace, TechCentral says.
`The NCC identified these suppliers through the complaints received from affected consumers, who had either bought products online or in-store,’ the commission said on Friday.
According to the watchdog, the suppliers accept orders and take consumers’ money, but don’t deliver the goods or services.
When it comes to online suppliers, the companies named allegedly abandon their websites or take them offline, the NCC said.
The list of the suppliers suspected of being fraudulent is available on the NCC’s website so that consumers can check the credentials of the stores they’re buying from.
If there are suppliers on the list who are traceable, they’re asked to contact the NCC to be removed from the list.
The NCC pointed out that a business’ provision ‘of proper sales records, with the correct physical address, contact numbers and websites, is a requirement of the Consumer Protection Act.’
Article disclaimer: While we have made every effort to ensure the accuracy of this article, it is not intended to provide final legal advice as facts and situations will differ from case to case, and therefore specific legal advice should be sought with a lawyer.
