Areas of Law and Guides
Would you like a qualified Lawyer to assist you with your Consumer Protection Law question today? The new Consumer Protection Act is going to have a huge impact on virtually every business in South Africa. Are you covered? Would you like a qualified Lawyer to assist you with your Consumer Protection Law question today?
Consumer Protection Law
What benefit will you or your business gain from the new Consumer Protection Act in South Africa? How will you be protected if you purchase faulty, broken or defective goods? Can you return the goods to the supplier or shop? Are you entitled to require that the goods be repaired? Can you return the goods and demand a complete refund of your money?
The new Consumer Protection Act is going to have a huge impact on virtually every business in South Africa. Are you covered?
Most recent Articles posted
Dealer ordered to refund Gauteng motorist
The Gauteng High Court (Pretoria) has agreed with a Consumer Tribunal ruling in January that a used car dealer must refund a consumer and pay an administrative fine of R100 000 for disregarding his rights and selling him a used car that had a defect.
Regulator enforces strict telemarketing rules
The government has taken strict measures to discourage telemarketers from bombarding cellphones with unsolicited adverts for products and services without their consent.
Vehicle dealership to refund purchase price
A Cape Town-based car dealership will refund a customer R150 000 for a Toyota Fortuner that developed defects on the day it was purchased.
Repossession order quashed over application tangle
The mandatory formal letter a credit provider must send to a consumer who is in default of a credit agreement, must be sent to the correct address, as chosen by the consumer, before a credit provider can take legal action.
Manufacturers recall Ford, BMW, VW and Hino vehicles
The National Consumer Commission (NCC) has announced that a series of critical vehicle recalls have been issued by car manufacturers, including Ford, BMW, Volkswagen, and Hino for certain models.
Rising online scams call for law change
The government must crack down on foreign online vendors beyond the jurisdiction of SA consumer protection bodies, argues columnist Chris Barron in BusinessLIVE.
Jaguar denies liability for repairs
Jaguar Land Rover says it cannot be held responsible for repairs to a R1.633m Jaguar Defender which has apparently been returned at least 13 times over a three-year period due to recurring failures, reports the Cape Times.
Ombud recovers R11.9m as online complaints increase
The Consumer Goods and Services Ombud (CGSO) has recovered just more than R11.9m for consumers in the past financial year as the number of complaints rose.
Vehicle ruling reaffirms the rights of lenders
The Western Cape High Court has delivered an important judgment that reaffirms the rights of borrowers who have fallen into arrears. It said it is not up to the bank to dictate the terms to a customer attempting to make good on any arrears.
SCA flags firm’s ‘loan shark’ activities
The Loan Company – a firm offering short-term loans at high interest rates – has lost its appeal against the National Credit Regulator and has been slapped with a hefty fine and ordered to refund at least 15 clients.
WeBuyCars to provide vehicle history reports
WeBuyCars plans to provide buyers with mechanical test reports and has stressed the importance of the used vehicle industry getting full access to the insurance industry’s database of accident damaged vehicles to protect consumers.
Commission takes aim at FlySafair for overbooking
The National Consumer Commission is investigating FlySafair for overbooking its flights after a consumer complained on Sunday that there was no place for him on the flight he booked due to overbooking.
Consumer Commission identifies 40 untraceable suppliers
The National Consumer Commission has warned South Africans to be cautious after it identified 40 suppliers it can no longer trace, TechCentral says.
Bid to have noisy car swopped or returned fails
The ‘clack clack noise’ a woman’s brand new Volkswagen Polo Vivo made when she tried to switch on the ignition for the first time was too much for the owner and she either wanted another brand-new vehicle delivered to her or to be refunded.
Makro on the ropes over pricing error
Numerous customers this weekend scrambled to snap up ‘unbelievable’ bargains on a Makro sale, with high ticket items such as MacBook laptops, inverters, coffee machines, TVs and gaming laptops selling for just R55.
Dealership ordered to fix vehicle rust
Rust on the floor of a new vehicle which was detected two months after the vehicle was purchased in November 2017 became the subject of a legal wrangle in the Gauteng High Court (Pretoria).
Vodacom fined R1m for high cancellation penalties
Vodacom was found guilty by the National Consumer Tribunal of ‘unconscionable conduct’ for, among other things, imposing a contract cancellation penalty so high that it negated its customers' right to escape their contract obligations early, reports TimesLIVE.
KFC grilled over misleading ad
A KFC advert was found to be misleading by the Advertising Regulatory Board after it promised customers a nine-piece bucket for R149.90 with free large chips.
SA’s biggest body representing doctors has asked the National Council of Provinces (NCOP) to vote against the passing of the National Health Insurance Bill in its current form.
SA’s Advertising Regulatory Board (ARB) found nothing wrong with The Sex Expo's advert of a woman's buttocks in a G-string after 13 complainants said it was offensive, degrading to women, and harmful to children, reports News24.
